Reviews

Job review from in Crofton, MD 21114 on 03/27/22

Overall Rating:

5  out of 5
Our Overall Service
Great experience. I love the ressults
Call Representative
Sales Process
They walked me through the process
Our Installation Crew
The Cleanup Process

What type of work did you have done:

Kitchen Remodeling

What made you choose our company:

**** External Email - Use Caution **** ________________________________________ OMG, I LOVE LOVE LOVE my new kitchen and family room. Did I say I love my new family room? I feel like I moved into a new home. Thank you Starcom. I just had the best experience and am so pleased with the results. Owner Bob and Designer Carly came to my home to interview me and get a sense of what I hoped to accomplish. My husband and I had a few vague ideas, and they asked a ton of questions to understand how we used the current space and bounced some ideas by us. They were able to translate it into a workable design with a different use of space. They had a program that helped us visualize what it would look like and projected it on the screen and walked through it with my husband I to make sure it captured our goals. The next step was selecting the materials. We met with Caryl a few times in the design center, and she helped to select materials and colors. The Design Center contained so many samples and colors for things including countertops, drawers, faucets, fixtures, and shelving. It could have been overwhelming but was not because she presented in an orderly fashion. When I could not find exactly what I wanted for the countertop, they referred me to the granite place, and I had a great experience there. We had an opportunity to meet our project manager who reviewed the schedule and explained how his team would manage the job. The accounting manager came in person at the beginning of the process to meet us and walk us through the invoice process. The team was professional and courteous and worked diligently, cleaning up at the end of the day. The design and colors make the rooms look bigger, while warm, and cozy. We are happy with the quality and workmanship. Our family and friends marvel at the transformation. The entire process went smoothly except for a few small hiccups but all were resolved favorably. I would use them again and would recommend them most highly and without reservation
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